Terms And Conditions
We are a midsize Arctic Cat dealership. We started as a construction/diy rental company. Then we rented snowmobiles. Then we became an Arctic Cat dealership. Then we became too big for the little shop in downtown Hurley, so we aquired two buildings with plenty of showroom, space for machines, and space for the techs. Now we're becoming too big for these two buildings! With a thousand miles of snowmobile and ATV trails surrounding us, we know how to help you prepare for your ride. In addition we bring big seller prices with one on one customer service skills. Buy from us with confidence.
We work hard to get your products to you as efficiently as possible. That is why we partner with UPS, USPS, and Speedee. Smaller items are shipped more efficintly with USPS while larger items ship more efficiently with UPS and SpeedeeWe appreciate your business and continue to work hard to provide you the best service available.
Making A Purchase
Making a purchase is easy! Browse our catalogs and click on any item or items that you wish, and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will then be able to finish the order. We accept Visa, Master Card, and Discover. With our PCI compliant website, we never see your credit information. It is safe here.
Whenever possible, we ship in the morning after your order. In the event we are out of stock on an item, we will reach out to our supplier. In that case, it will ship 3-5 days from your order. If our supplier is out of stock or there is a delay in the shipment, we will contact you.
We begin processing your order as soon as it is placed. If a mistake is made, please contact us. If the order has not been filled, we will note the change. If it has been filled, you will be refunded up to 80% minus shipping. You will receive a shipping confirmation once your order is shipped.
Occasionally errors in the catalog and/or pricing may occur, in the event of a price increase we will contact you prior to processing your order. Some items become unavailable the website may not reflect those changes. You will be notified if an item cannot ship and be given a refund or offer a like item for a similar price.
Over-sized boxes will cost more to ship. We reserve the right to request more freight in order to ship your order.
- No returns on Electrical Parts, Decals, Marks, Screws, Washers, Fastners, Chemicals, Emblems,and Special Tools.
- All other returns subject to a 20% restock fee.
- All items must be free of environmental factors such as smoke, exhaust, hair, grease, dirt, etc.
- All returns must be in original packaging free from damage, cutting, etc.
- All returns must have a return authorization #.
For all current order inquires:
Some orders are drop shipped from the vendor. In the even a return is needed, those items must be shipped at buyers expense to Northwoods Rental & Sport Center.
* All Parts not installed by an authorized repair facility are non warrantable.
*BATTERIES ARE SHIPPED DRY DUE TO SHIPPING REGULATIONS (no acid)*
Wrong part received:
If any part ordered is incorrect due to an error on our behalf, please send it back to us within 14 days of your purchase and it will be corrected. Be sure to include a note with name and daytime contact number and email to allow channels to get it corrected.
If a part is wrong due to a customer mistake, it will be subject to a 20% restock fee and must be new with original resalable packaging. Additional shipping will need to be charged as well if we need to send out another part. All returns require an RMA# and must be returned in original packaging.
There are absolutely no returns or exchanges on any electrical parts or decals. Please be sure of what you need before ordering anything in this category and contact us if you need clarification.
Prices subject to change due to interchanged part numbers in the event that this happens we will contact you prior to shipping. Oversized boxes will cost more to ship. Prices subject to change without notice, in the event of a price increase we will contact you prior to placing your order.
At times the OEM supercedes part numbers. A superceded part number is a change by the manufacturer of an existing part number to a new part number which can include multiple parts being included in the new part number. If there is a price change, you will be notified.
Occasionally items may not have the correct shipping parameters - such as weight, length, width, and height saved into the data file. Northwoods Rental & Sport Center does NOT have the ability to see errors in this file. As a result, we are unable to fulfill some requests for certain items, particularly if it must ship Less Than Truckload (LTL). In this event, we will notify you of the shipping cost increase or give you the option to cancel your order. Please notify us of any suspected items that have not correctly provided accurate shipping information.
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart.
Our goal is to ship items the same day that the order is received. Sometimes orders require product from our supplier and would require additional business days to process your order. You will be notified of this delay.
At Northwoods Rental & Sport Center, we sell Genuine Arctic Cat parts, accessories, and apparel. We also support those who don't ride Arctic Cat with the best aftermarket parts available such as Parts Unlimited and Western Power Sports.
Missing, or Damaged Parts:
Please notify us of any damaged or missing parts within 5 business days of receiving the order.
Online Pricing vs Store Pricing
To earn discounted pricing online, you must create an online account with us at www.northwoodsarcticcat.com. Pricing seen online will not be honored in store. To earn special pricing in the store, you must purchase a new retail unit (ATV or Snowmobile) from our location.
Buy with Confidence
Here at Northwoods Rental & Sport Center, be assured you are buying Big Center Quality with Terrific Customer Service.